Returns Policy
30-Day Return Guarantee
We want you to love your Willcsarroll purchase. If you're not completely satisfied, you can return your item within 30 days of delivery for a full refund or exchange. All returned items must be unworn, unwashed, and in their original condition with tags attached.
How to Return
Returning an item is easy:
- Contact our customer service team to initiate your return
- Pack your item securely in the original packaging if possible
- Include your order number and reason for return
- Ship the package using a trackable shipping method
Refund Process
Once we receive your returned item, our team will inspect it within 2-3 business days. Approved refunds will be processed to your original payment method within 5-10 business days, depending on your bank or card issuer.
Exchanges
If you need a different size or color, we recommend placing a new order for the desired item and returning the original. This ensures you get your new item quickly while we process your return.
Non-Returnable Items
Items marked as final sale, worn, washed, or damaged due to customer handling cannot be returned. Please inspect your order upon receipt and contact us immediately if you receive a defective or incorrect item.